Success on Facebook and Instagram could be read off perfectly from little hearts and "thumbs up" until now: What people like gets liked. A welcome indicator for B2B brands that have an eye on their content performance. But what happens if this is dropped? The platforms are planning to abandon the like display in the future. The reason: the lack of trust among users. Purchased followers and "likes" generated by bots make the metric untrustworthy.
Content’s Comeback
To prevent users from staying away, Instagram and Facebook will have to respond. There will be new ways to measure successful communication. Without the number of likes, more attention will be paid to the content. This makes high-quality content creation and a sustainably improved user experience even more important.
Story first
B2B brands should now focus on the story trend. The vertical full-screen format promises a more emotional brand experience and, with over 500 million active story users worldwide, great reach potential. Therefore it is worthwhile for those responsible in the B2B sector to examine the extent to which they can use these new display options for their communication and take advantage of the technologies on offer, especially since the "Send Message" function encourages direct contact.
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For more insight into how creative story extensions can help companies drive customer engagement, interactions, conversion and brand identification, check out the full article.
